Effective Date: 01 Jan 2026
Last Updated: 01 Jan 2026
These Terms of Service (“Agreement”) govern the use of services provided by MicroCloud & IT Solutions (“Company”, “we”, “our”, “us”) through the website https://microcloudanditsolutions.com and any related services, products, or platforms.
By accessing our website or using our services, you (“Client”, “User”, “Customer”) agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
1. Services Provided
MicroCloud & IT Solutions provides professional IT services including but not limited to:
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Managed Hosting (VPS, Servers, Email Hosting, SSL, WordPress, .NET hosting)
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Cloud Migration & Cloud Infrastructure Services
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Microsoft 365 & Google Workspace Administration
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Cybersecurity, Firewall & Network Audits
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Software & Web Application Development
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DevOps Tools & Automation
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AI Agents & IT Automation Services
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IT Infrastructure Setup & Maintenance
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Mailbox & Data Migration Services
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Technical Consulting & Support Services
Specific service details, pricing, and scope will be defined in individual service agreements or proposals.
2. Client Responsibilities
The Client agrees to:
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Provide accurate and complete information
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Maintain confidentiality of account credentials
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Ensure legal ownership of all data provided
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Comply with all applicable laws and regulations
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Use services only for lawful purposes
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Maintain backups of important data
The Client is responsible for content hosted or transmitted using our services.
3. Account Registration
To access certain services, you may be required to create an account. You agree to:
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Keep login details secure
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Notify us immediately of unauthorized use
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Accept responsibility for all activities under your account
4. Payment Terms
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All fees must be paid as per the agreed invoice or contract
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Payments are non-refundable unless stated otherwise in a written agreement
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Late payments may result in suspension or termination of services
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Taxes, duties, or government charges are the Client’s responsibility
5. Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted service due to:
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Maintenance
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Technical failures
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Network issues
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Cyber incidents
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Force majeure events
Planned maintenance will be communicated in advance where possible.
6. Data Protection & Privacy
We handle Client data in accordance with:
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Privacy Policy
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Data Protection Policy
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GDPR Compliance Policy
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Cookie Policy
Clients retain ownership of their data. We will not sell or misuse personal information.
7. Intellectual Property Rights
All intellectual property including:
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Website content
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Software
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Logos
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Documentation
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Tools
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Processes
remain the property of MicroCloud & IT Solutions unless otherwise agreed in writing.
Client-provided content remains Client property.
8. Confidentiality
Both parties agree to keep confidential information private, including:
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Business data
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Technical information
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Trade secrets
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Login credentials
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Project details
Confidentiality obligations remain even after service termination.
9. Acceptable Use Policy
Clients must not use services for:
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Illegal activities
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Spamming or phishing
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Malware or hacking
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Copyright infringement
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Harassment or abuse
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Data scraping
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Cryptocurrency mining without approval
Violation may result in immediate termination.
10. Security Measures
We implement industry-standard security measures including:
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Firewalls
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Encryption
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Monitoring systems
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Access controls
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Regular audits
However, no system is completely secure. We do not guarantee absolute security.
11. Limitation of Liability
MicroCloud & IT Solutions shall not be liable for:
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Loss of data
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Business interruption
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Indirect or consequential damages
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Loss of profits
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Third-party service failures
Maximum liability shall not exceed the amount paid by the Client in the previous 3 months of service.
12. Indemnification
Client agrees to indemnify and hold harmless MicroCloud & IT Solutions from any claims arising due to:
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Client misuse of services
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Violation of laws
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Data breaches caused by Client
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Intellectual property violations
13. Third-Party Services
We may use third-party providers such as:
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Cloud platforms
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Payment gateways
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Email services
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Analytics tools
We are not responsible for failures or policies of third-party services.
14. Termination
Either party may terminate services:
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With written notice
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For breach of agreement
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For non-payment
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For illegal activity
Upon termination:
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Access will be revoked
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Data may be deleted after a retention period
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Outstanding payments remain due
15. Refund Policy
All services are non-refundable unless otherwise stated in writing. Setup fees, development charges, and licenses are non-refundable.
16. Force Majeure
We shall not be liable for failure to perform due to events beyond our control including:
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Natural disasters
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War
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Government actions
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Internet outages
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Pandemics
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Cyberattacks
17. Governing Law & Jurisdiction
This Agreement shall be governed by and interpreted under the laws of US.
Any disputes shall be subject to the exclusive jurisdiction of courts located in WY.
18. Changes to Terms
We reserve the right to update these Terms at any time. Updated terms will be posted on this page with a revised date.
Continued use of services indicates acceptance of updated terms.
19. Severability
If any part of this Agreement is found invalid or unenforceable, the remaining provisions will remain in full force.
20. Entire Agreement
These Terms constitute the entire agreement between Client and MicroCloud & IT Solutions and supersede all prior agreements.
21. Contact Information
For questions regarding these Terms of Service, contact:
MicroCloud & IT Solutions
Website: https://microcloudanditsolutions.com
Email: contact@microcloudanditsolutions.com
22. Acceptance of Terms
By using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Service.